MANAGEMENT SOLUTIONS AND INSIGHTS

59 posts

The Fallacy of Casket Discounts

Ever since it was revealed that SCI enjoyed a big discount the discussion around the convention lunch table has been preoccupied with the subject of discounts and rebates. For more than 15 years I have heard a lot about percentages but never about dollars. It’s not my dog much less […]

“one cannot manage change.  One can only be ahead of it.”  Peter Drucker The Cornerstone Assumption of the funeral side of DeathCare is that being nice is the same as being effective.  Our “worldview” of being nice people is that we must never, ever make waves or create awkwardness.  We […]

A Scarcity Mentality is the zero-sum paradigm of life. People with a Scarcity Mentality have a very difficult time sharing recognition and credit, power or profit – even with those who help in the production. They also have a a very hard time being genuinely happy for the success of […]

Boomer Owners: 6 Signs That It’s Time To Talk

The saying goes, “It’s lonely at the top.” Who do you talk to when you’re the boss? Edgar Schein, Professor Emeritus at the Sloan School of Management at MIT, observed that the most common self – image among business leaders is that of the “Lone Warrior – Hero.” I have […]

10 Barriers to Succession Planning Part 3 of 3

This week we finish our discussion of barriers to succession with: 4. Serving more than one master. Change is hard enough. But there is an old biblical reference that is always true: “You cannot serve two masters.” The business needs to stand on its own and only insiders should have […]

Bill McQueen comments on something we all need to know more about. Part 2 of  2 Last week I mentioned that I had successfully defended 3 harassment suits over my career. I credit that success to several factors: 1) the internal culture of respect and consideration I demanded 2) Following […]

Bill McQueen gives us some critically important pointers. Part 1 of 2 Over my career I have led three companies that faced harassment charges made by employees. Because I had policies and procedures in place and followed them to the letter all were resolved in favor of the company. That […]

There are, in fact, many firms today that remain in denial that our profession has changed dramatically and will continue to change into the foreseeable future. We cannot help them. I have lost count of the financial statements I have analyzed over the last several years. What strikes me is […]