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Alternative Title: It’s Time To Get Over Yourself! Not long ago I was part of a group studying the challenges of recruitment in the funeral profession. I was stunned to hear the “table talk” of practicing funeral directors. Our conversations centered around why people wouldn’t want to be funeral directors…the […]

Did you know that money is not a motivator. It is only a hygiene factor. Paying too little creates dissatisfaction…paying fairly only takes away the bone of contention…paying too much does not create enthusiasm and can often lead to dissatisfaction. So what really motivates people.  It’s simpler than you think […]

My hero, Peter Drucker, believed: “For the organization to perform to a high standard, its members must believe that what it is doing is, in the last analysis, the one contribution to community and society on which all others depend.” For more than 30 years I have believed that DeathCare […]

Here is an interesting perspective on implementing change within your own organization. Most funeral homes and cemeteries are at level III.  One or two are possibly at level IV.  To my knowledge, I have never been exposed to a level V. Where Do You Fit on The Scale? Will it […]

Why do DeathCare Practitioners get these “Deer In The Headlight” looks when you use the word “Strategy” in their presence? I think it’s partly because they don’t really know where to start what can really be a pretty simple activity.  And, besides, somebody keeps changing the starting point every darn day. […]