Booz & Company, one of the foremost consulting leaders in innovation, has discovered a link between performance and strategy called “Coherence.” For a company to be described as coherent, it must be resolutely focused on the interrelationship among three critical elements: its market position (its chosen “way to play” against competitors); its most distinctive capabilities, which work together as a system; and its product and service portfolio.
They have devised a Coherence Profiler which should be of use to all Deathcare Practitioners. This 5 minute survey provides a “real-time” diagnostic for the coherence in any company. Coherence delivers a premium to companies by increasing effectiveness, efficiency, use of critical resources and overall alignment.
I recommend taking the profile by clicking on the highlighted link above. You can also read the full article by going to the Strategy + Business website directly (click here)
Alan,
I took the test. I failed. We’re terribly incoherent. I knew that before I took the test. That’s the challenge with funeral service today. We can’t decide what we are. A Burial Company, A cremation company. A pet death Company. A direct disposal company. An event planning company. A life celebration company. A video production company. A print shop. A pre-need company. sheese. No wonder we’re incoherent. No wonder my staff is confused.