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It has been the vision of many DeathCare firms to become the death resource for their community. All too often this leads to a focus on post death issues as well as funeral planning. But for Boomers there is also a need for learning to cope with predeath issues...especially what it is like to watch [...]
Wow! I really have it on for social networking...or maybe some experts are starting to agree with me. Either way it feels good. The link below is a lengthy blog but worth reading for all you DeathCare practitioners who are continually looking for the "Next Best Things" and the "Pied Pipers" who prey on them. [...]
I have to admit I don't know why I find myself commenting on Social Media as much as I do. I guess, like you, I am still trying to figure it out. I have noticed that I am getting messages telling me about FaceBook changes fairly frequently and I have even had to go in [...]
As a student of leadership and as a "Benchmark" Assessor for the Center for Creative Leadership, I am well aware of the impact poor leadership has on results. The problem, in my mind, is the historical emphasis on styles more appropriate to factory settings than businesses that actually interface with the public. The difference between a manager [...]
A problem, certainly not unique to DeathCare but just as certainly profoundly prevalent, is an artificial sense of professionalism. Born out of defining success by what people might think of us, it blocks our ability to succeed by making us unwilling to "Stoop To Greatness". I just received this two page post from Patrick Lencioni's [...]
As I was preparing this week's article my friend, Dale Clock, posted this question and a followup on his blog Dale Time. (please click on the highlighted words and read his full comments) This is a phenomenon that has become all too familiar and one that deserves discussion and feedback. How do you handle price shoppers? [...]