EXPERT OPINION: HOW TO CALCULATE YOUR SHARE-OF-WALLET

A few years ago we came to the realization that there was a real necessity to review our system.  Not all calls are equal in service type, in merchandise and in revenue.  The old system indicated … [Read More...]

NEW & IMPROVED ALANCREEDY.ORG

I have updated and improved my website.  Navigability is enhanced and MOST … [Read More...]

Social Media: Why Discussion Groups Annoy Me

I recently joined several industry discussion groups. I had heard that Selected … [Read More...]

Why Your Business Will Be Worth As Much As 8.8% less in 2013

Remember that bill congress needed to pass to see what was in it?  Well, … [Read More...]

EXPERT OPINION: How to Be Exceptional in the “New Normal”

When asked what it was that made him so exceptional a hockey player, Wayne … [Read More...]

Are Funeral Directors “wired” to Lose in The “New Normal” Part 3

Last week in part 2 of this series we learned that "Challengers" don't educate, … [Read More...]

Are Funeral Directors “Wired” to Lose in The “New Normal” Part 2

Last week, in Part 1 of this series, we explored the idea that funeral … [Read More...]

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