Funeral Apologetics 101: Stop Clinging To Your Despair

[Apologetics (from Greek ἀπολογία, "speaking in defense") is the discipline of defending a position (often religious) through the systematic use of information.] Much of my career has involved business turnarounds.  This experience serves me well as a funeral home consultant.  Over the course of more than 30 years I have learned a lot about human nature. [...]

By |2018-01-25T22:02:23-05:00March 19th, 2012|Blog, Leadership, The Creedy Commentary|13 Comments

Book Review: When Growth Stalls

When Growth Stalls, How it happens, why you’re stuck and what to do about it. By Steve McKee, Jossey-Bass 2009 “when growth stalls, everything begins to break down.  Confidence wanes, and it can be difficult to tell which problems are cause and which are effect.”  This simple statement hits too close to home in an industry [...]

EXPERT OPINION: How Are Funeral Directors Like Bankers?

I serve on the Board of Directors of a community bank based in Orlando, Florida. In that capacity I receive frequent educational correspondence and one I received this week highlighted the striking similarities between what we do and banking. The author says: "Bankers often forget that they are in a retail business where [...]

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