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Recruiting At Zaxby’s

Recruiting at Zaxby's The single greatest challenge facing funeral service is not cremation.  It is our inability to find and recruit and retain good quality funeral directors. Fully 2/3 of the current licensee labor pool is over 55. Our inability to replace this work force has very nasty consequences.  Not only will families be [...]

By |2018-12-07T08:23:51+00:00December 11th, 2018|General Topics, The Creedy Commentary|1 Comment

The Neurosis That Defines Funeral Service: Perfectionism

I have a book on my office shelf entitled “Perfectionism...Sure Cure For Happiness”. The reason this is important is that, having performed almost 100 culture assessments in funeral service I know that perfectionism is the dominant industry neurosis. Yes, I agree, “Funeral Service Is In The Details”. But it’s how we measure performance that gets [...]

By |2018-07-08T10:00:43+00:00July 9th, 2018|Blog, General Topics, The Creedy Commentary|1 Comment

A Fat Man Dresses For Work

Alan Creedy CPA "My name is Alan and I am overweight!" Last week I was shocked when someone said to me, "Alan, you are always well dressed and so professional looking." It really took me aback. I certainly don't see myself that way. But I DO see myself as a professional who has [...]

By |2018-01-25T20:03:40+00:00October 19th, 2015|Blog, General Topics, Leadership, The Creedy Commentary|11 Comments

Creedy & McQueen Earn Exit Planning Certification

You're here...NOW WHAT! There are more ways to transition a business than just selling to a consolidator. You can transition fast and you can transition slow. You can plan to have your kids succeed you or your employees or another funeral home operator. But the one entity you want to protect yourself from is the [...]

By |2018-01-25T20:04:48+00:00August 17th, 2015|General Topics, The Creedy Commentary|1 Comment

The Funeral Director Who Invented Social Media

Joe Weigel I am glad I don't have to compete with Frank Dawson. His use of social media for the past 50 years has built a veritable competitive fortress. Ron Hast, the recently deceased owner of Mortuary Management magazine, had a very compelling habit. It was shortly after I started my career at [...]