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Creedy & McQueen Earn Exit Planning Certification

You're here...NOW WHAT! There are more ways to transition a business than just selling to a consolidator. You can transition fast and you can transition slow. You can plan to have your kids succeed you or your employees or another funeral home operator. But the one entity you want to protect yourself from is the [...]

By |2018-01-25T20:04:48-05:00August 17th, 2015|General Topics, The Creedy Commentary|1 Comment

The Funeral Director Who Invented Social Media

Joe Weigel I am glad I don't have to compete with Frank Dawson. His use of social media for the past 50 years has built a veritable competitive fortress. Ron Hast, the recently deceased owner of Mortuary Management magazine, had a very compelling habit. It was shortly after I started my career at [...]

Esse Quam Videri

I have to admit I tense up whenever someone begins using the Ritz Carlton as an example Funeral Service should use to fashion its own customer service profile.  Not that we can't learn some things from the Ritz.  We most certainly can!  But it is a dangerous recommendation when we fail to "Go Deep" on [...]

By |2018-01-25T20:26:46-05:00February 12th, 2013|Blog, General Topics, The Creedy Commentary|1 Comment

HAMMERS, NAILS, PEWS AND HEARSES

My discussion of reinvention / transformation has sparked more comment (online and offline) than most any other topic. Clearly it is on every one's mind. As we continue to explore this topic it is important...maybe critical...that we realize that we have an obligation to ourselves and to the public to be conscious of keeping a [...]

By |2018-01-25T20:29:28-05:00December 10th, 2012|Blog, General Topics, The Creedy Commentary, Uncategorized|5 Comments