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The Funeral Director Who Invented Social Media

Joe Weigel I am glad I don't have to compete with Frank Dawson. His use of social media for the past 50 years has built a veritable competitive fortress. Ron Hast, the recently deceased owner of Mortuary Management magazine, had a very compelling habit. It was shortly after I started my career at [...]

Esse Quam Videri

I have to admit I tense up whenever someone begins using the Ritz Carlton as an example Funeral Service should use to fashion its own customer service profile.  Not that we can't learn some things from the Ritz.  We most certainly can!  But it is a dangerous recommendation when we fail to "Go Deep" on [...]

By |2018-01-25T20:26:46-05:00February 12th, 2013|Blog, General Topics, The Creedy Commentary|1 Comment

HAMMERS, NAILS, PEWS AND HEARSES

My discussion of reinvention / transformation has sparked more comment (online and offline) than most any other topic. Clearly it is on every one's mind. As we continue to explore this topic it is important...maybe critical...that we realize that we have an obligation to ourselves and to the public to be conscious of keeping a [...]

By |2018-01-25T20:29:28-05:00December 10th, 2012|Blog, General Topics, The Creedy Commentary, Uncategorized|5 Comments

Death Goes Mainstream

last week in my article "Funerals as Counter Culture" I made a bold statement: "After 50 years of steady decline in public attitudes towards funerals the pendulum is swinging back our way.  Like Croci in the spring, the signs are poking through the frost..." No sooner was that article published than I was exposed to [...]

By |2018-01-25T20:33:26-05:00June 11th, 2012|Blog, General Topics, The Creedy Commentary|3 Comments