Covid - 19 and The Reinvention of Spring Burials Talking with funeral directors across the nation and Canada I am hearing (as you are experiencing) that you are busy but the services are mostly abbreviated or direct. So your revenue is deeply affected. Many wonder what funeral service will be like after we struggle to return [...]
Blood Drives...Something You Can Do During the Pandemic Well there is a picture you can't unsee. Me giving blood at Pierce Jefferson Funeral Home in Greensboro. A few weeks ago I suggested to some of my clients they hold a blood drive. Several of them took me up on it. The first was Danny Jefferson [...]
Callaway Jones Funeral offers "Stay At Home" Arrangement Helper. My friend, Cody Jones, of Callaway - Jones Funeral Home is offering a guide for his customers to prepare for arrangement conferences, sign documents and make choices. He has given permission to share it. click on the link below. And while you are there explore his [...]
This is an example of great creative thinking from O'Connor mortuary. CLICK ON THE PHOTO BELOW
How To Know When You are Ready To Exit Your Business The answer to this challenge is both situational and personal. Whether you plan on leaving the business altogether or you want to work as long as you are able, most people agree that achieving financial independence should be a primary goal. You may want [...]
Managing An Underperforming Family Member WOW! What a topic! If you have ever attended a county fair, you may have witnessed a Mule Pull. This is a contest of mule teams pulling a weighted sled. Sometimes you will see an interesting and metaphorical phenomenon: A team of two mules will be pulling the sled. One [...]
While I was involved in preneed marketing I observed an odd and, yet, consistent human behavior. Research suggests that many people would prefer to plan their funeral with someone other than a funeral director. YET, when a death occurred they don't want to talk with anyone BUT a funeral director. So as the internet has [...]
Sometimes people ask WHY we have funerals. Good Question. Unfortunately, many of our colleagues aren't quite sure themselves so they stumble. With almost 40 years under my belt (and you thought I was overweight?) I have come to a conclusion and have coined a phrase I welcome my readers to adopt: Collaborative Healing My [...]
It has been almost two decades since the new millennium began. Much has changed. 20 years ago, copper caskets were still being sold...today, we feel lucky when we sell a casket at all. 20 years ago, only 1 out of 3 or, even, 4 chose cremation...today, it is more than 1 out of 2. [...]
Recruiting at Zaxby's The single greatest challenge facing funeral service is not cremation. It is our inability to find and recruit and retain good quality funeral directors. Fully 2/3 of the current licensee labor pool is over 55. Our inability to replace this work force has very nasty consequences. Not only will families be [...]
